The Platincasino is one of the better known online casinos in the industry. Above all those, which want to try themselves gladly at plays of the marks Mercury and Bally Wulff, find here a at home. The selection of slot machines is very large, and also other Casino classics do not come here too briefly. Of course, the customer can also play safely here, because the provider is officially licensed and certified. Fraud and rip-off have here no chance, which also the experiences of many customers confirm. Which the offerer has however still “in the quiver” and on which extras the player can hope, the following text takes a little more exactly under the magnifying glass.
Our experiences with Platincasino
The experiences with the Platincasino are away by the bank positively. For example, the offer is an essential part. Here it lacks as good as nothing. There are a number of slots, including jackpot slots. With Bally Wulff and Merkur there are two well-known manufacturers here. In addition, there are also the classic casino games such as Black Jack, Craps or Roulette, in which the player should have his bright pleasure. However, the test also reveals that the customer has to do without a live casino. This is however only a small drop of bitterness, since the remainder of the offer is correct here. Very important in this context is also the factor security. Because who would like to play in a casino where security and seriousness are not guaranteed? The Platincasino starts with an official license of the Gambling Supervision Commission of the Isle of Man. This gives the customer security. Also praiseworthy are the good support with competent live chat, the flexible new customer bonus as well as the possibility to play mobile independently of an app.
Platincasino in check: Fraud or serious?
When it comes to the topics casino or bookmaker, then many customers at the same time also think about the question whether it is serious there or whether it could be fraud. Well, in the case of the Platincasinos the customers can breathe a sigh of relief, because fraud and Abzocke are here absolutely no topic. There are various clues to this. The most important point of all is the valid gambling license, issued by an official authority. If the provider were not serious or if there were legitimate allegations of fraud, then the same authority would certainly not have issued a license. In addition, one should not forget that renowned game manufacturers such as Merkur or Bally Wulff certainly do not want to have anything to do with providers for whom these suspicions would exist. After all, these manufacturers have a reputation to lose, which in the end can turn out to be a threat to their very existence. Almost the same applies to the providers of the various payment methods. Also here are very many large names, which could not afford it, with a fraudulent enterprise in connection to be brought.
The playing must be naturally also safe. Especially when there is no live casino available, customers want to get the feeling of being treated fairly when playing computer-controlled games. In order to guarantee this fairness, a special software is used, which sets a random generator in motion with certain algorithms. Thus neither players nor the casino – apart from the usual house advantage – have here special privileges.
The game offer in the overview
The offer can be quite seen. It is positive here that not only the friends of play automats come fully at their expense, but that also the fans of the classical Casinospiele do not come too briefly.
The slot machines from Bally Wulff and Merkur have a huge reputation. The offer here is designed accordingly. Among the classics of this manufacturer are slots such as Eye of Horus, Double Triple Chance, Illuminati or Big Buck Bunny. This is an excellent mix of classic slots and elaborately designed slot machines, which will surely cast a spell over the customer for a long time. Also with the Bally Wulff Slot there are well-known names: Fancy Fruits, Texas Tycoon or Ramses Book should be music in the ears for the friends of these automats. And if you don’t just want to rely on the winnings from a slot, you can also try one of the jackpot machines. Genie Jackpots or Winstar can provide here for full profits and a bulging account.
Classical casino games
A casino without classical games would be almost unthinkable. Games like Roulette or Black Jack are not only in online casinos, but also in normal casinos to the absolute inventory. Here it gives for example several variants to the Black Jack popular and well-known on the whole world. Who is not captivated by the struggle to get as close as possible to 21 without overbuying? But Blackjack is not the only card game to be found in the portfolio of this online casino. Baccarat or Poker belong likewise to it.
To the most popular table plays Roulette belongs naturally. The customer can select here between the French roulette and the American roulette. A Casino without Roulette? Hardly conceivable! Beside Roulette there is in addition, still the popular dice play Craps or the asiatic Sic Bo. As one sees, the customer can fall back here thus to a quite acceptable number of card and table plays as well as on Slots and have at it its bright joy.
Beim Test became clear that the customer must do without a live Casino unfortunately. Actually a pity, because a live casino does not only offer a unique flair, but also still more transparency, since one can pursue each handle of the genuine Dealer and Croupiers. Whether the introduction of a live Casino at a later time is possibly planned, could not be clarified.
New customer bonus: multi-stage welcome package
If a customer decides to open with a offerer an account, then he receives a small thank you for it usually. This comes usually in the form of a welcome bonus in such a way specified, which can consist either of cash or of free plays. Occasionally even both variants are combined.
The bonus paid by the provider to the customer differs in some respects from that of the other providers. The customer can choose from three different options. In the first variant the customer receives 50 per cent additionally on a deposit in the context of 10 to 34 euro. This offer is rather intended for players who initially deposit small amounts but still do not want to do without a bonus completely. The second bonus is 100 percent and applies to a deposit amount between 35 and 77 euros. Who would like to risk a little more, is well advised with this bonus, since this offers much potential. The third and last bonus in the bundle applies to deposits from 78 euros. This deposit is not bound to a certain percentage, rather a fixed bonus amount of 100 Euro is paid out to the customer. Ideal for Highroller, which want to risk much.
To be able to be paid out the bonus amount, first some conditions must be fulfilled. This is the case with all providers, however the conditions vary from casino to casino sometimes very strongly. At Platincasino, deposits and bonuses must be wagered at least 25 times. Only then is the bonus considered cleared. The customer has 14 days to do this. Important: The bonus expires if the player requests a withdrawal before this period expires. Also very important: Not all games are weighted equally when they are wagered. Slots are counted against the full 100 percent, while Craps or Blackjack bets are counted against ten percent. Stud poker, for example, is still counted at 50 percent. Bets placed within the framework of risk games – such as card risk or the ladder at slot games – are not counted at all. Here, only the amount of money originally wagered before the spin applies.
Deposit and payout: common payment options available
The payment options take a very important role in the evaluation of an online casino. Because they decide occasionally over it, which customers can open here at all an account. The reason: Not everyone has a credit card, so that there must be for it nevertheless a possibility of filling their customer account. The broader the variants are thus fanned, the better.
The experiences are here very pleasing, because in puncto payment methods the correct might be for most customers thereby. Of course, credit cards are one of the ways you can top up your account. Payments by Visacard and Mastercard are offered here. But the customer can also shovel money into his account away from the “plastic”. Sofortüberweisung and Giropay, for example, are methods that are linked to the customer’s bank account. In order for a deposit to be made via these methods, customers must have the data from their online banking and a valid TAN ready to hand. In addition, the account must be sufficiently covered, as the query here takes place in real time. Neteller and Skrill can also be used for the deposit. These are so-called e-wallets, digital purses. The customer must have a valid account with these providers in order to be able to use this variant. The advantage: as with payment by credit card, the credit balance is immediately available. UKash and Dotpay are also listed as payment methods.
If you do not wish to provide bank details or do not have a credit card, you can also use the Paysafecard. The customer can purchase these in various shops – in different orders of magnitude. The sum can it now on a blow or in partial amounts on its customer account in-pay. The deposits are all free of charge. The minimum height of the deposit is with ten euro.
Who would like to have credit paid out to his account, can not use a Paysafecard by the way, because it is only suitable for a deposit. If you have deposited by Paysafecard, you have to use another method for the payout. Normally, funds paid out flow through the same channel as funds paid in. This means that if you deposit by credit card, your credit will also be paid out to your credit card. Only with the Paysafecard this procedure does not work.
Security and regulation: License from the Isle of Man
A central point in the evaluation of an online casino is also the question of security and regulation. The test confirms here the positive experiences, because the Casino is duly licensed and regulated. The Gambling Supervision Commission of the Isle of Man makes sure that everything in this casino is done properly and that the customer does not have to worry about fraud or rip-off by the provider. In order to obtain a proper license, the provider must have a lot to show in order to convince the appropriate authorities. There is a large catalogue on the part of the authorities that has to be worked through bit by bit before you can give the green light for a license. One of the most important points is the security of customer data and deposited funds. These must be secured and encrypted in such a way that they cannot fall into the hands of third parties. In addition, the behaviour of the providers in the event of payout requests is closely monitored. If there are undefinable delays here – or if payment requests are not processed at all – this is a big minus in the provider’s file. The software that is responsible for the random number generator in computer-controlled games is also checked.
However, after successful licensing, the creators of the casino must not under any circumstances lay on their lazy skin. The reason: The casinos are checked regularly, so that even misconduct after licensing will be severely punished. If for example customer complaints accumulate, it can come in the worst case to the license withdrawal, which means possibly the economic out of the offerer. At Platincasino, however, customers don’t have to worry about all that, because everything runs smoothly here.
Support and customer service: competent live chat and more
Customer service is also an essential part of a provider. Because even if there isn’t much to complain about, some questions or problems can still arise for the customer. In such a case it is important that competent partners are available. The support can be fully convincing here, because the customer has various possibilities to get in touch with him. For example, there is the classic method by e-mail as well as the callback options. Of course, the customer must have his correct phone number. The support can shine also by the live Chat. This is available in German language and can solve questions or problems owing to its competent coworkers.
User friendliness: easy to navigate
The web page itself is very clearly arranged. The customer knows immediately, where he finds which range. The individual categories and ranges are well characterized. At first glance, only a list of payment options is missing. However, a request to the support team revealed that all available options are listed in the lower part of the page by their respective logos.
Mobile App: No app, but you can play via your browser
A own app from Platincasino does not exist. Nevertheless the customer can go mobile to the start. They can simply call up the casino’s page via the browser of their smartphone or tablet. Thus the customer can come also from on the way into the benefit of the plays of Bally Wulff and Mercury to the benefit of the plays of Bally.
Fazit: Excellent Casino with many multicolored Slots
The Platincasino fulfills among other things within the range of the slot machines highest requirements. You can choose from every Mende slot from the renowned manufacturers Bally Wulff and Merkur. In terms of games, however, the usual casino classics such as Black Jack or Roulette do not come too short. The only downer here is the lack of a live casino, which is now standard with many other providers. Otherwise the platinum casino can shine by the various deposit methods and the outstanding customer support. There is even a live chat and callback service available so that the customer can be helped quickly and competently. Also worth mentioning: via the browser of Smartphone or Tablet, playing on the go is also possible. One of the most important aspects is of course the security factor. Here the customer must make absolutely no thoughts, because the Casino is duly licensed and therefore over each doubt raised. Rip-off and fraud have here no chance, the Platincasino is safe and respectable.
I use even the Jackpotspiele of the Platincasinos. The attraction of playing the big jackpot sometime is only surpassed by the great games in this casino.
written 38 months ago
My platinum casino was not known, although I have been using online casinos for several years. Nevertheless, I find the casino very appealing. Especially the Mercury games have become my favorites.
written 37 months ago